Shipping Policy

Effective Date: August 06, 2026

Welcome to mynposter.com. We are committed to delivering your favourite wall posters safely, securely, and as quickly as possible. Please read our Shipping Policy carefully before placing an order.

1. Order Processing

  • All orders are processed after successful payment confirmation or order verification.
  • Standard orders are usually processed within 1–2 business days.
  • Custom poster orders or bulk orders may require 2–5 business days for production (Additional production time depending on the quantity and design requirements).
  • Orders are processed only on business days (Monday to Saturday), excluding public holidays.

2. Shipping Coverage

We currently deliver across India through trusted courier partners. If your location is not serviceable, our team will contact you and process a full refund if the order cannot be fulfilled.

3. Delivery Timeline

Estimated delivery times are:

  • Metro Cities: 3–5 Business Days
  • Tier 2 & Tier 3 Cities: 4–7 Business Days
  • Remote Areas: 5–10 Business Days

Delivery timelines are estimates only and may vary due to factors beyond our control, including weather conditions, courier delays, public holidays, natural disasters, or government restrictions.

4. Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment. From time to time, mynposter.com may offer free shipping on selected products, promotional campaigns, or minimum order values.

5. Order Tracking

Once your order has been dispatched, you will receive:

  • A Shipping Confirmation Email
  • An SMS (where applicable)
  • A Tracking Link to monitor your shipment in real time

If you do not receive tracking details within the expected processing period, please contact our customer support team.

6. Cash on Delivery (COD)

Cash on Delivery (COD) is available for selected products and serviceable pin codes. For smoother order processing and reduced order cancellations, certain orders may require a partial prepaid payment before dispatch. mynposter.com reserves the right to disable COD for specific locations, products, or customers based on previous order history.

7. Delivery Attempts

Our courier partners generally make multiple delivery attempts. If delivery fails due to:

  • Customer unavailable
  • Incorrect address
  • Invalid contact number
  • Refusal to accept delivery

the shipment may be returned to us. Re-shipping charges, if applicable, must be borne by the customer.

8. Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information. mynposter.com shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address details.

9. Packaging

Every poster is packed using protective packaging materials to minimize the risk of damage during transit. Despite our best efforts, if your package arrives damaged, please:

  • Record a complete unboxing video.
  • Take clear photographs of the damaged product and packaging.
  • Contact us within 48 hours of delivery.

Claims submitted without an unboxing video may not be eligible for replacement.

10. Multiple Products

If your order contains multiple items, they may be shipped together or separately depending on product availability and warehouse operations. There will be no additional shipping charges for split shipments initiated by mynposter.com.

11. Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to:

  • Courier operational issues
  • Extreme weather
  • Public holidays
  • Natural calamities
  • Government restrictions
  • High seasonal demand

Such delays do not qualify for cancellation or compensation while the shipment remains in transit.

12. Lost Shipments

If your shipment is confirmed as lost by our courier partner, mynposter.com will, after verification, either:

  • Ship a replacement at no additional cost; or
  • Process a full refund if a replacement is unavailable.

13. International Shipping

Currently, mynposter.com delivers only within India. International shipping services may be introduced in the future.

14. Contact Us

For any questions related to shipping, delivery, or order tracking, please contact us through the Contact Us page available on mynposter.com. We are always happy to assist you.